Cancellations & Refunds

If you need to, you can cancel your booking by signing into your Momence account on my website or via the Momence app. You can cancel a booking for an in person or live online class at any time but will only receive a credit to your account if you cancel more than 12 hours before the start time of the class. No monetary refunds will be given.

Subscription & Class Pass Terms & Conditions

Subscriptions

All of my subscription options renew automatically every 30 days. Payment will be taken automatically from the card linked to your Momence account every 30 days (from the date you first purchased the membership). You can cancel your subscription at any time and, if you cancel part way through your billing cycle, you will continue to be able to use your subscription until the end of that cycle. (For example, if your subscription is due to renew on 30th March and you cancel your subscription on the 15th March you will be able to access the classes related to that subscription until 29th March.)

Five Class Passes

Purchasing a Five Class Pass entitles you to five in person yoga classes with Chloe Tully Yoga at a discounted rate (compared to Pay as You Go pricing). On completion of the purchase your account will be awarded five credits which allow you to book into five classes.

Pass Validity
All Five Class Passes are valid for 6 weeks from the date of purchase.

Should you be unable to book into five classes within the six week period due to classes being fully booked, please contact Chloe Tully to request that your pass validity be extended. To be eligible for this extension, you will need to have been on the waiting list for the full class(es) in question.